Customer Relationship Management Articles & Resources

eCRM

2022-01-10T10:50:26+00:00

This tutorial shows how eCRM draws on the basic principles of CRM, relationship marketing and database marketing. By the end of it you will also know how to: a) list the CRM stages and b) keep the relationship alive. Relationship Marketing is all about building relationships with all external parties involved in marketing. CRM focuses [.....]

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