Malcolm and Steph discuss the importance of speaking the right language in your organization in the 4min video below.

Malcolm Johnston:

Many students will hear management speak in their organizations. In reality, management speak is almost a code for what lies behind it.

You will be able to have more valuable, richer communication with your colleagues if you invest now in your career by taking these courses.

Senior managers and directors will surely notice a difference in your behavior and your ability to engage in conversations at a more strategic level, which will give you a much better chance of not only performing better, but also marking you out as someone to be promoted.

Malcolm Johnston:

I’ll give you a quick example. A member of the new team I took over at Cable & Wireless some years ago was paying for himself to do a diploma in management studies.

As he went through that course, his confidence in his ability grew. As his confidence grew, so did my ability to give him broader and broader and broader projects to manage.

As his director, I would have been less confident in giving him broader responsibilities if he did not exude that confidence as a result of the training he was receiving.

Stephanie Leigh-Rose:

Additionally, if you are learning the language of being a manager or management styles, you are becoming an asset to your team and company because you are doing what we set out to do when we discuss these tools. The question is, what do we want? What is our destination?

What is our goal? It’s about getting everyone on the same page.

Once you have that language of management, you can start sharing it.

Start making it a company-wide initiative. It’s pervasive in a good way. The theme runs throughout. Therefore, I cannot think of anything better than getting everyone on the same page.

Malcolm Johnston:

One other aspect is that if you only look at how others have managed you in the past and view that as top-down management where you give people targets and they have to meet them, then that is one method of managing, but not one that is appropriate for everyone.

You would learn during these courses that you are there to serve your team in order to be able to lead that team.

When you take care of your team, they will take care of you as well.

If you take a perhaps managerial approach of just giving objectives to people and punishing them when they don’t make those objectives, that’s a very limited toolkit.

However, if you metaphorically wrap your arms around your team and truly care for them, and this course will give you the tools and techniques to do so, they will always go the extra mile.

It’s like driving horses. With the first style, you are constantly pushing and pushing. That’s exhausting and unfulfilling.

Nevertheless, if you can get the team to pull you forward because you’ve looked after them, this course will give you the tools, techniques, and capabilities to accomplish that. Your life will be much more fulfilling and less exhausting if you do that.

Stephanie Leigh-Rose:

Then again, isn’t it just cool that it’s happening? Isn’t it great to have this new skill set, to have this knowledge that not only benefits you, but you can also share with your colleagues and team?

To be accomplished in different management styles or in different ways of leading is a great feeling.

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